Frequently Asked Questions (FAQ) - OutdoorFurnitureUK

1. Do you offer international shipping?

  • Currently, we only offer shipping within the UK. However, if you're interested in international shipping, please contact our customer service team for assistance.

2. How can I track my order?

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery online.

3. What payment methods do you accept?

  • We accept payments via major credit/debit cards (Visa, Mastercard, American Express) and PayPal for secure and convenient transactions.

4. Can I return an item if I'm not satisfied?

  • Yes, we accept returns for refund or exchange within 30 days of the original purchase date. Please ensure that the item is unused, in its original packaging, and in the same condition as when you received it.

5. How do I initiate a return or exchange?

  • To initiate a return or exchange, please contact our customer service team with your order details. They will provide you with instructions on how to proceed.

6. Are there any items that cannot be returned?

  • Yes, certain items are non-refundable, including gift cards and downloadable software products. Sale items are also non-refundable.

7. Do you offer a warranty on your products?

  • Yes, we stand behind the quality of our products. Many of our items come with a manufacturer